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Last updated: 2 October 2025 This friendly guide shows how to pack and secure raw singles, graded cards and sealed products so they arrive safely—and how to capture evidence that helps resolve disputes fast. It sits alongside the Seller Policy, Buyer Policy and Grading & Condition guidance. If anything here conflicts with the Terms, the Terms prevail.
1

Prepare the item

Confirm the item matches your listing (set/edition, condition, disclosures). For sealed items, re-check the seal and note any non-exposing tears in comments/photos.
2

Choose the right materials

Use sleeves, toploaders or semi-rigids, team bags, rigid mailers or sturdy boxes, bubble-wrap and corner protection (for sealed and slabs). Avoid plain paper envelopes.
3

Pack securely (see detailed guides below)

Immobilise the contents inside a rigid outer. Never tape directly to a toploader.
4

Capture evidence

Take clear photos and a short continuous video of the packing, the label and the hand-over/acceptance. This is invaluable in a dispute.
5

Label, track & upload

Use a supported carrier with a valid tracking number. When you mark the order Shipped, select the carrier, enter tracking, and upload your photos/video in the Managem UI. Tracking is validated via our partner Easypost.

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What you’ll need

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Single cards

  • Penny sleeves (new/clean)
  • Toploaders or semi-rigids (Card Saver-style)
  • Team bags or small grip-seal bags
  • Painter’s tape with pull-tabs (no residue)
  • Two pieces of stiff card (if no rigid mailer)
  • Rigid mailer or small cardboard box + void fill

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Graded cards

  • Bubble-wrap (2-3 layers)
  • Optional foam or corner guards
  • Snug inner box + void fill
  • Outer box or rigid mailer rated for the weight

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Sealed products

  • Full bubble-wrap coverage (all faces)
  • Corner protectors (recommended)
  • Double-wall cardboard box
  • Extra void fill to stop any rattle
  • Strong packing tape (H-tape seal)

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How to pack (by item type)

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Single raw / ungraded cards

1

Sleeve the card

Place the card in a new penny sleeve. For foils, avoid forcing a curled corner; guide it in gently. Do not press/clean/alter the card.
2

Add rigid protection

Insert into a toploader or semi-rigid. Secure the opening with painter’s tape + pull-tab (tape the sleeve or team bag— not the card).
3

Dust & moisture barrier

Put the protected card into a team bag (or small grip-seal). This prevents dust and moisture and stops the card sliding out.
4

Immobilise

Option A (rigid mailer): Place in a rigid mailer with a thin layer of padding so it cannot move. Option B (small box): Sandwich between two stiff card pieces, then place in a small box with light void fill. The bundle must not rattle.
5

Outer seal & label

Seal all edges firmly. Apply the label flat (no wrinkles). Add a return address. Avoid writing “card” on the parcel.
Never ship in a plain white/boarded envelope without rigid protection. Never tape directly to a toploader. Do not rubber-band bare cards together—use sleeves and a team bag.

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Graded cards (slabs)

1

Wrap the slab

Wrap with 2-3 layers of bubble-wrap. Add corner guards or a foam frame if available.
2

Snug inner fit

Place the wrapped slab in a snug box or rigid mailer with no movement. Fill light voids.
3

Outer box (if needed)

For heavier or multiple slabs, use a sturdy outer box. The inner should not touch the outer walls; add void fill on all sides.
4

Seal & label

H-tape the seams. Affix the label flat. Avoid exposing the slab to direct pressure points.
Cracked or tampered slabs must not be listed or shipped. If the case has light scuffs, you may note them in comments; pack to avoid further abrasion.

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Sealed products

1

Inspect & document

Re-check the factory seal. If there are non-exposing tears, photograph them clearly (edges & close-ups) and mention them in your listing comments.
2

Pad all faces

Wrap the product completely with bubble-wrap; add corner protection. Aim for no direct box-to-outer contact.
3

Use a strong outer

Choose a double-wall cardboard box sized so you can fill all voids. For high-value or heavy items, consider double-boxing.
4

Immobilise & seal

Fill voids so nothing moves when shaken. Seal with H-tape and reinforce stress points.
Minimum standard (from the Seller Policy): sufficient bubble-wrap + a double-wall box (corner protection recommended).

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Shipping evidence

  • The item before packing (front/back; corners/edges; slab cert; sealed edges/any tears)
  • The packing stages: protection used (sleeve/toploader/team bag or wrap), immobilisation inside the mailer/box, and final seal.
  • The address label and tracking number on the sealed parcel.
  • The weighed parcel on a scale (weight visible) and, if possible, dimensions.
Record a continuous clip (no cuts) showing:
  1. the item condition before
  2. the materials you use,
  3. the item going into its protection and into the mailer/box,
  4. the label with tracking number,
  5. a handover/acceptance moment (e.g., post office counter scan or drop-off receipt)
Keep the file until the order is closed.
Clear, time-stamped photos and video provide strong, neutral evidence if a case is opened (e.g., damage in transit, “not as described”, or “not received”). Combined with valid tracking, they allow Managem to resolve disputes faster and more fairly.
Avoid exposing unrelated personal data in images/video. It’s fine for the shipping label to be visible; please don’t include bank slips or screens showing unrelated details.

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Mark as “Shipped”

1

Open the order

Go to the order and click Mark as Shipped.
2

Select carrier & enter tracking

Choose a supported carrier from the dropdown and paste the tracking number. Managem validates tracking via Easypost. If the format/number is invalid or not recognised, you’ll be prompted to correct it.
3

Upload your evidence (recommended)

Use the Upload photos/video area to add your packing photos and short clip. These files are stored with the order and can be referenced automatically if a case is opened.
4

Confirm dispatch

Click Confirm. Tracking will be shared with the buyer and updates will flow into the order timeline.

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Tracking, carriers & delivery

Supported carriers

Royal Mail (recommended), Evri, DHL Express, DPD, UPS, Parcelforce, FedEx, Yodel, InPost. The list may be updated in the Help Centre.

Validation & status

Tracking numbers are validated via Easypost and must resolve to online tracking. A QR code or booking reference without a numeric tracking ID is not sufficient.
  • Dispatch time: within 3 Business Days unless your listing states otherwise (and in any case within 30 days).
  • Signature on delivery: required for orders £150+.
  • No generic “safe place”: if the buyer is absent, use a recognised pickup point/parcel shop.
  • Risk passes only on physical receipt by the buyer or their nominated person.

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Quick checklists

  • Item matches the listing (condition, edition, disclosures)
  • Card is sleeved and in toploader/semi-rigid (or slab fully wrapped)
  • Team bag or equivalent barrier applied
  • Contents immobilised—no rattle when gently shaken
  • Outer is rigid and undamaged; seams H-taped □ Address label flat; return address added
  • Clear photos taken (item, packing steps, label, weight)
  • Short continuous video recorded (packing → label → handover/receipt)
  • Carrier selected from the supported list
  • Valid tracking number entered (will be Easypost-validated)
  • Photos/video uploaded in the Managem UI

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Common pitfalls (avoid these)

  • Plain envelopes or flimsily padded mailers with no rigid protection
  • Taping directly to toploaders or cards
  • Loose items that can move or rub in transit
  • Omitting tracking, using an unsupported carrier, or entering a booking reference instead of a trackable number
  • Authorising generic “safe-place” delivery for high-value items