How review permissions work
- Reviews are currently order-scoped only.
- Only the buyer and seller attached to that order can review each other.
- You cannot review yourself.
- Each reviewer can leave only one review per order.
How review scoring works
- A valid review is created.
- The reviewed user’s aggregate rating stats are updated immediately.
- If the review is edited, aggregates are recalculated from rating delta.
- If the review is deleted, aggregates are adjusted again.
Auto-generated reviews after inactivity
Managem also backstops missing reviews in the purchase workflow:- When a purchase reaches completed state, the workflow starts a review timer.
- Managem then waits 14 days for a review to be left manually by either the buyer and/or seller.
- For each order in the purchase, if buyer->seller or seller->buyer review is missing, Managem creates a default 5-star review with an automatic message.